Shipping policy
Shipping Policy
Production Time
All ACTIV-ISM products are made on demand.
Production begins after your order is placed.
Please allow 2–5 business days for production before shipping.
This approach helps us avoid overproduction and unnecessary waste.
Shipping Time
Shipping times vary depending on your location.
Estimated delivery times:
• Europe: 3–7 business days
• North America: 4–8 business days
• International: 5–14 business days
Delivery times are estimates and may vary due to customs or carrier delays.
Local Fulfilment
To reduce environmental impact, your order is fulfilled by a production partner located as close as possible to your delivery address.
This minimizes transportation distance and supports more responsible logistics.
Shipping Costs
Shipping costs are calculated at checkout based on destination and product weight.
You will see the exact shipping fee before completing your purchase.
Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Customs & Duties
For international orders outside the European Union, customs fees or import taxes may apply. These charges are the responsibility of the customer.
Delays
ACTIV-ISM is not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided at checkout.
If your package is significantly delayed, please contact us at:
support@activ-ism.org